![]() If pairing is successful, the Link light on your wireless receiver should turn green. Move your wireless receiver closer to the WAP, then pair them by pressing the WPS button on your WAP and the OK button on your wireless receiver. Your receiver may be too far away from your WAP. If you don’t see a red light or the red light is dim, replace the batteries in the remote.Ĭonnection error on TV or receiver and Wireless Access Point (WAP) not pairing If you see a red light, the batteries are still good. Receiver doesn't respond to the remote controlĬheck the batteries in the remote by pressing the AT&T button on the remote. To stop your receiver from going to standby, simply press a key such as OK, Guide, or Options on your U-verse remote to restart the eight-hour cycle. This feature is in place to conserve energy. Be sure the proper input/source setting is selected.Īfter eight hours of inactivity, your receiver automatically goes to standby mode. I lost U-verse TV when I cancelled AT&T Internet service, because they cancelled both. Receiver power is on and TV power is on, but I still can't see TVĬheck your TV menu setup. At&t Uverse No Signal Uverse restart factory sprinklr isp. If you’re having a specific problem and restarting the receiver doesn’t fix it, try the tips below. Wait a few minutes, then plug it back in. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source. This takes 5-8 minutes and will impact any DVR recordings in progress. To do this, press and hold the Power button for 10 seconds. It may take up to 4 minutes.Many receiver problems can be fixed by restarting your receiver. Unplug the power cable for 5 seconds and plug back in. Keep in mind this will interrupt your TV and internet service as well as any recordings in progress. Restart your Residential Gateway if you still are having trouble.Make sure the volume is not muted and is turned up on that system. Several times a day the TV goes off and it says 'Television signal has been lost. If you are using a home theatre system, check to see that the power is on and the correct output is selected. Several times a day the TV goes off and it says 'Television.tv checks ok, reciver check ok, new hdm1 cable and tv input set to hdmi1. we just set tv up hdmi cable to receiver but are getting nothing No input signal on tv. Make sure the mute button hasn’t been pressed or the volume turned down on your TV, U-verse remote control, or other connected audio equipment. Tv says no signal check external input or selectanother input.Make sure all connections are secure between your receiver and your TV.Check the cellular signal strength on the front of your device. Attach one end of the power cable to the power port on the back of the device and plug the other end into a wall outlet. It may be a problem with the station provider and not U-verse. Attach an antenna to each side of the device. If it’s just a single channel, return to the channel and see if the sound has returned. Tune to another channel to see if the volume issue is limited to just this channel or all channels.If restarting your receiver didn’t resolve your sound issues, try these tips: Restart multiple receivers by unplugging each one for 5 seconds.(This takes approximately 5-8 minutes and will affect any DVR recordings in progress.) Press it again to restart the receiver. If no lights are on, ensure that the TV receiver is turned on by pressing and releasing the AT&T button on the remote control, and then pressing.Hold down the POWER button for 10 seconds.Many TV issues can be fixed by simply restarting your receivers.
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