![]() ![]() This is a great way to receive popular fabric collections as soon as they are available. Shipping rates are based on USPS & DHL pricing. We also ship internationally to Canada, Mexico, European Union, British Virgin Islands, Japan, South Korea, US Virgin Islands, Puerto Rico, and US Minor Outlying Island. We currently ship to domestically to all 50 United States. orders and the United States Post Office or DHL for orders outside the U.S. We use the United States Post Office for U.S. If you need your order sooner, just drop us an email at and we will do whatever we can to get the order to the post office ASAP. We strive to cut, wrap & have your package out the door within two business days. Here are some details on what to expect during the ordering process. We want your item(s) to arrive safely so that you can enjoy it immediately. In accordance with our terms and conditions, no damaged or defective items will be received for a return or exchange after 14 days, as these will be deemed to have been accepted by the purchaser.Īny bespoke goods that have been cut, washed or processed by the purchaser will be deemed to have been accepted by the purchaser, so therefore under no circumstances can a refund or exchange be offered.We work to package your order up both beautifully and securely. If there is any damage or if any product is defective, contact us within 14 days to arrange for a replacement to be sent to you. Please inspect your purchase immediately upon receipt. All damaged or defective goods must be returned to us in accordance with our terms and conditions regarding returns and exchanges. Please contact us if this does happen so we can take the matter up with our delivery company. Items are carefully designed and packaged to withstand the rigours of travel, but sometimes damage does occur en route. The cost for this will be £17.99 (GBP), however please contact us via email to place your order: of DeliveryĪll our items are sent through Royal Mail and DPD. We can also post to the following additional countries if your order weights under 2kg: Cyprus, Malta, Switzerland, Bosnia, Iceland, Norway, Serbia, Ukraine. Please allow a few days processing time in addition to the delivery timescales displayed below. We reserve the right to choose which delivery service is used, dependant on order weight/volume and location. **We aren't currently shipping outside the UK mainland due to Brexit**Ī tracked service will be used with either Royal Mail or our Courier. If you live in Isle of Wight, Isle of Man, or Isles of Scilly (postcodes: PO30-41, IM & TR21-25) then please contact us via to place an order. If DPD 2 day is selected and paid for, then this option will always be used. We reserve the right to change the delivery service used due to weight, volume and location however this should only typically be a service enhancement. **We aren't currently shipping to Republic of Ireland due to Brexit** ![]() Tracked 24 - £6.99 (please allow up to 2-3 working days).Tracked 48 - £5.99 (please allow up to 3-5 working days).Other options available, or for orders below £60.00 P&P: On a rare occasion we may use Tracked 24 over our carrier on a Friday afternoon, if the courier collection has been missed, as there is a chance your goods will arrive with you sooner. We reserve the right to change the delivery service used, however this should only typically be a service enhancement. Next Day (is not guaranteed) does not include Saturdays, for this uplift or other urgent enquiries please contact our sales team on 01 prior to placing your order.Īlthough advertised as ‘next day’ not all couriers offer a 100% guarantee and once orders are processed we rely on them to deliver on time, although we are always at hand to help with tracking or chase up non-deliveries. *Please note: Orders placed after 12pm on Friday may be delivered the following Tuesday (or Weds for Bank Holidays). Please allow processing times, as this service is not a guaranteed next day delivery service Orders received after this cut off may be processed and collected for despatch the next working day, either via our courier or the Royal Mail. *Carrier - £8.50 orders must be placed before 1pm.1st Class Tracked - £6.99 (please allow up to 2-3 working days).2nd Class Tracked - £5.99 (please allow up to 3-5 working days).Royal Mail 1st Class - £4.50 (please allow up to 2-3 working days).2nd Class Delivery - £3.30 (please allow up to 3-5 working days).Other options, or for all orders below £40: If this happens with your order we will contact you and keep you updated on the progress of your order until it is dispatched. We endeavour to stock all of the items on our website but from time to time items will go out of stock. Here at Calico Laine we aim to send your items out to you on the same day that you place your order, providing the order is placed before 12.00 (Monday-Friday).
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